Our provision of the Petal Search features is regulated by Regulation (EU) 2019/1150 of the European Parliament and of the Council of 20 June 2019 on promoting fairness and transparency for business users of online intermediation services (P2B Regulation). This policy applies to complaints from our business users about:
This procedure aims to support our business users (owners of web pages/websites/apps and developers) of Petal Search and it doesn't cover cases out of the P2B Regulation. Therefore, complaints relating to IP rights (copyright and trademark infringement), illegal content, non-business users about dissatisfaction with a seller's product, level of customer service, or complaints about processing payments, are out of the scope of this Procedure. These are dealt with through our dedicated channels, please find contact us in https://consumer.huawei.com/minisite/cloudservice/privacy/index.htm.